We accept returns and refund requests within 7 days of receiving your order. Items must be unused, in original condition, and complete with all inclusions.
Please note:
• Shipping fees for returns will be shouldered by the customer.
• Items damaged due to misuse, wear, or improper handling are not eligible for return or refund.
• Natural characteristics of pearls—such as slight variations in shape, color, surface marks, or fish bites—are not considered defects and are not valid grounds for return/refund.