Customer Service
Facebook Messenger: Deeja Pearls PH
Viber: +63 993 815 8598
Email: deepearlsph.com / deepearls2024@gmail.com
Store Location
Deeja Pearls Jewelry Store
Stall #8 G/F Sharief Mansion, 340 Gunao St. Brgy. 384 Quiapo, Manila, NCR Philippines
Return & Refund Policy
We accept returns and refund requests within 7 days of receiving your order. Items must be unused, in original condition, and complete with all inclusions.
Please note:
• Shipping fees for returns will be shouldered by the customer.
• Items damaged due to misuse, wear, or improper handling are not eligible for return or refund.
• Natural characteristics of pearls—such as slight variations in shape, color, surface marks, or fish bites—are not considered defects and are not valid grounds for return/refund.
For return requests, kindly contact us through our Facebook Messenger.